The ParkWhiz Seller Console

Modified on Thu, 12 Oct 2023 at 04:35 AM

This guide will give you an overview of your account, show how to access account details, and help you search and view ParkWhiz bookings and data in real time.

HOW TO SIGN IN

Go to parkwhiz.com and click the Sign In button in the top right corner of your screen. If you do not know the email address and password for your account, please contact sellers@parkwhiz.com



Once you have signed in to ParkWhiz, hover over your email address in the top right corner with your mouse and select Seller Console from the drop-down menu. Re-enter your email address and password to access your Seller Console. 




SELLER ACCOUNT VIEW

You may also log in to the ADMIN PORTAL - admin.parkwhiz.com

In your Seller Account View, you can review summaries of data for all locations associated with your account. All locations you have access to are listed on the left.



Dashboard
This contains a number of useful figures and graphs to let you know how you are performing throughout all your locations. This contains cumulative booking and revenue data as well as a breakdown by location further down the page.
Details
This will show the payment info of your seller account. Please note that NO payment information will appear if the seller account is set to a "per location payment".
Locations
List of locations associated with your seller account that you have access to.
Bookings
View and filter summaries of all bookings for each of your locations by date.
Feedback
Filter ratings and feedback by date and type, positive or negative.



LOCATION VIEW

From your Account View, click the Locations tab to see all locations on your account. Select a location to review details and data for that specific location.




Dashboard
Contains a number of useful figures and graphs to let you know how your location is performing.
Overview
Review all information displayed to customers on the public site. (If this information is incorrect, please contact sellers@parkwhiz.com to update.)
Bookings
View and filter all bookings for the location by date. Information about new bookings and daily summaries will also be emailed daily to the location’s members unless email notifications are turned off.
Tickets
View and filter all On Demand tickets for the location by date.
Pricings
Build rate tables for daily and monthly parking; set special early bird, weekend, and event parking prices.
Members
Full list of members with location administrative access and level of access for each. Please note that this is only accessible by members with administrative access.
Photos
Images of the parking location to better assist customers at time of drive up.
Balance
Review sales, refunds, and cancellations for the location. Filter by transaction type, sort by date, and easily export to an Excel spreadsheet.
Feedback
Filter customer service ratings and feedback by date and type, positive or negative.




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