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            Customer Help Center

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            FlashPARCS

            Everything you need to set up, operate, and troubleshoot your FlashPARCS (gated) equipment, including hardware guides, configuration steps, and common issues.

            Flash PARCS
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            Rate Management
            Validations
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            Monthly
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            Membership
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            Occupancy Management
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            Hotel Overnight Modules
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            Admin Portal Guides
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            Integrations
            Hardware
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            Transient Modules
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            Reporting
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            How to Reset Your Password
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            Parkonect

            Resources and guides for managing Parkonect systems, including reader setup, account configuration, and troubleshooting tips.

            Parkonect
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            Hotel Portal Users
            Dashboard Guides
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            Admin User Guides
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            Parkonect Validation
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            Flex Mode
            Pass Generator Guides
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            Valet Hiker Guides
            Parkonect Hardware Manuals
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            Passkit User Guides
            FAQs
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            Parkonect Reports
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            Software Tutorial Videos
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            Reservation Engine
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            Parkonect Hardware Troubleshooting
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            Parkonect Supply Order Forms
            Parkonect PDF Guides
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            Parkonect Hardware Tutorial Videos
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            Parkonect Monthly Guides
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            Rate Managment
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            Express Pay

            Express Pay is Flash’s digital payment solution that uses license plate recognition (LPR) to automate parking transactions. Powered by the ParkWhiz platform and supported by both Flash PARCS and Parkonect, Express Pay enables contactless entry, seamless payments, and faster exits. This category includes articles covering how Express Pay works, implementation requirements, operator best practices, and troubleshooting guidance.

            Get Started with Express Pay
            Express Pay Support
            Express Pay for Parkonect
            Express Pay for Flash PARCS
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            Valet

            The Flash suite of digital tools helps valet locations manage their operations digitally and deliver the touchless check-in, ticketless transactions, and contactless payments the modern parker expects.

            Flash Valet
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            Ticketech
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            Flash Vision and LPR

            Flash Vision is a growing platform of Artificial Intelligence (AI)-based computer vision technologies designed to simplify modern parking access, revenue control, and remote management.

            FLASH Vision
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            *New* Vision
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            EV Charging

            With our EV Charging program, you increase your location’s value, transforming from an isolated, single-use asset to a multi-use hub that serves your customer’s evolving needs and differentiates you from competitors.

            Introduction
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            Resources
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            Monthly Billing

            Give parkers their own self-service portal to manage their parking account and easily request spaces to purchase. With the FLASH Monthly AR Module, you can automate applications, billing, and reporting, allowing you to eliminate accounts receivable, reduce admin hours, and easily access in-depth parking-specific reports.

            Flash AR
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            Flash Support and Links

            Quick access to essential resources, helpful links, and key contacts to support your PARCS operation.

            Flash PARCS Links
            PARCS General
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            Flash Updates

            Stay up to date on major Flash announcements!

            Announcements