AUTOMATIC CAPACITY / AUTO OPEN FULL

The "Automatic Capacity with Auto Open Full" setting is a feature that automatically changes the status of a parking facility to "Full" once it reaches a certain capacity threshold. This feature is designed to help operators manage the number of vehicles in a parking facility more efficiently. It allows them to control and update the occupancy count of the facility quickly through the Admin Portal. Users of the Flash Valet iOS app can also see the updated count to stay informed about parking availability.

The kiosk will display one of the statuses below.

• Open: Open to ALL Parkers.
• Full: Closed to Transient parkers. Open to Monthly and valid eParking reservation.

Adjust the Actual Count

The Current Count displays the number of tickets issued at that point in time. The Actual Count can be manually edited to exceed or decrease the Current Count. The current count adjustments are viewable in the Flash Valet app. To adjust the actual count, follow the steps below.

Reducing the Actual Count soft closes the oldest entries first. 

1. Go to https://portal.flashvalet.com and log in to the Admin Portal.

2. Select the Locations tab on the left menu and choose a location.

3. If applicable, select Logical Zones on the top menu then click Logical Zone.

4. View the Current Count and the Actual Count at the top of the page.

5. Select Actual Count and update the value to be greater than or equal to the Current Count to shift the kiosk status to Full. To Switch from Full to Open, reduce the Actual Count number to less than the set Capacity Amount number for that Location or Logical Zone.

6. Select Save.

View Count Adjustments

Via Flash Valet App

1. Log in to the Flash Valet app and select the Location.

2. Tap the Flash PARCS tab.

3. If applicable, select the Logical Zone.

4. View the adjustments amount in the Ticket Count section.

Via Flash Admin Portal

1. Go to https://portal.flashvalet.com and log in to the Admin Portal.

2. Select the Locations tab on the left menu and choose a location.

3. If applicable, select Logical Zones on the top menu then click Logical Zone.

4. View the Current Count and the Actual Count at the top of the page.

Parker Options when the Facility is Full

When the facility is Full, the kiosk displays "Full" and the kiosk gate arms will not open to allow transient parkers into the facility, dispatchers can offer transient parkers two options:

• The parker cannot take a ticket and must back out of the lane.
• The parker can take a ticket and must exit the facility immediately (this option is used when the physical space in the lane does not allow for the parker to back out).

Automatic Capacity with Auto Open Full is not compatible with Prepay Mode. Prepaid tickets do not trigger the Full status when capacity is reached.