On Demand Transient Pricing

Modified on Fri, 18 Apr at 8:44 PM

Follow the steps below to add or update Scan To Pay or On Demand transient pricings.

 

  • Log in to the ParkWhiz Seller Console

  • Identify and click the location in ParkWhiz Seller Console where you want to add/update the On Demand transient pricing.




  • Go to Pricings

  • Click On Demand

  • Click Transient

  • Under Transient, click + add new pricings



Checklist of Settings

Critical Fields that affect time parameters

  • Required



Pricing Name

Any text is allowed. The most common conventions for pricing names are:

  • Name it according to the pricing’s use (example: Hourly Rates, Evening rate, etc)

  • Use a pricing name that describes the Days/Times the rates are available (Weekday Evening, etc)


Valid Times

This is the time parameters or validity of the rate.

  • The system reads 12:00am as 00:00 or the first minute of the Day

  • What the +Days setting does is add 1 calendar date change to the start time

The way to read this is, from Sun 00:00 to Mon 00:00 (Sunday start of day to Monday start of Day)

Since the calendar date changes at midnight, setting “Days” to zero results in an error 

Here is another example:

Monday, from 5am to 5pm that same day


Pricing

  • Hours — The maximum number of hours that customers can park for the rate they booked.

  • — This is the ParkWhiz Seller Console price for the number of parking hours booked




Other Controls

Parameters that affect Availability



This location offers overnight parking

  • The overnight checkbox has a specific function: it is to allow the rates to jump over and stack over the period of time that is not included in the valid times. 




Customer must arrive after 

  • This box requires that the arrival time be on or after the time inputted.

  • This restricts the booking start time of the customer. 

  • The must arrive after time SHOULD NOT be earlier than the valid time’s start time.


Customer must arrive by

This box requires that the arrival time be on or before the time inputted.

  • This restricts the booking cutoff (aka entry time or rate end time) of the pricing.

  • Skip if the pricing does not have a booking cutoff.

  • This is always set to a minute before the exact cutoff time to minimize customer issues. (ie. Cutoff time is 10am = must arrive by time is 9:59am)

  • This accepts hours within the same day only (ie. 00:00 to 23:59 only)

The must arrive by time should not be earlier than the valid time’s start time on the same day.

This set up allows booking from 4pm through 11:59pm


This set up allows booking from 4pm through 11:59pm


• Set this when the customers should enter between specific hours, OR if the rate ends at a specific time.


Examples:

- Enter between 6am-9am = must arrive by time is 8:59am

- Enter 7am-8am = must arrive by time is 7:59am

- In by 10am = must arrive by time is 9:59am

- Event Pricing End 8pm = must arrive by time is 7:59pm

- 6pm-8:30pm; Exp 10pm = must arrive by time is 8:29pm

- Until 12 Noon = must arrive by time is 11:59am


• This is also set when a location is NOT open 24/7, OR with a close time, BUT a pricing is valid after the close time.


Example: 

- Location hours is 6am-12am

- Pricing is 5pm-8am ► must arrive by time should be 11:59pm

*This is because the location closes at 12am and customers should enter before the location closes.

Customer must depart after

  • Requires that the departure time be on or after the time entered.

  • This restricts the booking end time (aka parking end time)

  • Skip if the pricing does not have a booking end time restriction.

  • The must depart after time SHOULD NOT be later than the valid time’s end time.

  • Set this when customers should exit AFTER a specific time

    Examples: 

    - Exit between 6pm-9pm = must depart after time is 6pm, valid time’s end time is 9pm

    - Exit 7pm-8pm = must depart after time is 7pm, valid time’s end time is 8pm

  • This is also set when a location is NOT open 24/7, OR with an opening and closing time, but a pricing is valid after the closing time.

    Example: 

    -Location hours is 6am-12am

    - Pricing is 5pm-8am ► must depart after time should be 6am

    *This is because the location opens at 6am and customers can only retrieve their cars once the location opens.


Customer must depart before

  • Requires that the departure time be on or before the time entered.

  • This also restricts the  booking end time (aka parking end time)

  • This restricts multiday booking.

  • Skip if the pricing does not have a booking end time restriction.

  • The must depart before time SHOULD NOT be later than the valid time’s end time.


    Set this only when the parking ends at a specific time as this will not allow booking after the customer must depart before time.



Minimum parking hours

  • Value must be equal or less than parking duration.

  • Only whole numbers accepted




Maximum parking hours

  • Value must be equal or more than parking duration.

  • Only whole numbers accepted




Blackout Dates

  • This is where to apply blackouts if you don’t want the pricing to be available for specific dates.





Amenities

  • Manually set according to known properties of the facility.

  • “Accepts Smartphone Mobile Parking Passes” is identified as a critical setting because this affects availability on ParkWhiz apps





On-site security guard

This informs the customer that the location has retained the services of at least one person to guard the location and customer property.
Attendant on-site

This amenity has two selections in the drop-down right next to it. The "at all times" selection means that at least one attendant should be present at the location for the duration of the customer's stay. The "for arrival" selection results in an attendant staying only for the customer's arrival at the location and that no attendant is likely to be present for the customer's departure.
Restrooms available to customers

This amenity indicates that the parking location offers restrooms.
Tailgating is allowed

This option tells the customer that they can cook and consume food and drink at the parking location.
Handicap accessible

This selection means that a given location can handle customers with wheelchairs, powerchairs or other motorized conveyances without causing inconvenience to them.
Electric vehicle charging available

This indicates that there is an EV charger at the location.

The icon does not promise that the charging is "included" with any given purchase or rate, so it can be enabled even when there is a fee for EV charging.

If there is a fee for EV charging, it must either be stated in the location description or disclaimer or set up as an Optional Add-on.


Customers allowed to leave and re-enter with same pass

This amenity allows customers to park, depart and re-enter as many times as needed for as long as their pass is valid. Unless this is enabled, customers cannot come and go as they please -- one pass for one entry and exit. This is not enabled often for many locations. Please note that some customers unfamiliar with city parking may misunderstand and think this is the norm.

NOTE: If in/out is allowed on a transient pricing, include this in the pricing name: in/out allowed


Accepts smartphone mobile parking passes

Do not tick if the location requires printed passes for validation
Free shuttle service offered to

This is a specialized amenity for only locations that offer shuttle service to and from the venue to the parking location, typically if they are located outside the normal one mile max range of walking distance. In order to enable this amenity, a venue must be selected. The system will display all venues in range by proximity.
This is parking for Recreational Vehicles (RVs)

This amenity designates that the pricing is for oversized vehicles, particularly RVs.



  • Under Sales Options, enable your preferred settings:

    • Note: You may skip this section if you want the On Demand transient pricing to be available for all customers.



This pricing is private and only available to a group of users by their email address
This makes the On Demand transient pricing private to the users whose email address are added on this field. 
Pause pricing
When enabled, this makes the pricing unavailable. 



Once transient pricings is added, it will reflect on your location’s On Demand Transient Pricings list.

IMPORTANT: The Default Always Available is optional ONLY if your location has a default rate that is available 24/7.



Editing On Demand Transient Pricings

  • Click the pricing that needs to be edited.

  • Update the relevant fields

  • Click Save Changes.

Deleting On Demand Transient Pricings

  • Two ways to do this:

    • Pause pricing - pricing will be retained in the pricing list, but will be grayed out

    • Deactivate pricing



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