Flash IQ: Help Guide

Modified on Thu, 26 Oct 2023 at 03:41 PM

FLASH IQ HELP GUIDE


Welcome to Flash IQ! The primary goal for Flash IQ is to visualize some of your most valuable KPIs. If you’re able to use Flash IQ to keep your finger on the pulse and to help you optimize your business, then we’re doing something right. Therefore, your feedback is crucial to us and will help this product continue to evolve into a true business intelligence platform.


LOGIN

Flash IQ currently uses the same security protocol as the Flash Portal. Therefore, to access Flash IQ you log in with the same credentials you use to log into the Flash Portal.



DASHBOARD VIEW

You can view data aggregated by the following: 


1. Company view, includes all locations.


2. Location view, specific to a single garage.


3. Campus view, if your locations are divided into multiple campuses, you can also view data for a single campus.


4. Location Group view, allows you to aggregate 2+ locations and view the data for those. For example, you might create location groups by industry, manager, vertical, region, etc.




HOME DASHBOARD

The home dashboard contains a mix of both revenue and occupancy charts, KPIs, and trends for a quick “finger on the pulse” view.



When filtered by “All” locations, the Home tab displays the following:


  • Location Map: Displays a clickable map of locations.


  • Daily Revenue and Key Statistics: Displays revenue, transactions, average revenue per transaction, and average revenue per day. Also displays daily revenue for the past 7 days.


  • Revenue by Ticket: Displays total revenue grouped by ticket type for the specified date range.


  • Revenue by Parker: Displays total revenue grouped by parker type for the specified date range.


  • YTD Revenue: Displays revenue and transaction totals for year to date.


  • MTD Revenue: Displays revenue and transaction totals for month to date.


  • Revenue by Tender: Displays total revenue grouped by tender type for the specified date range.


  • External Transactions by Tender: Displays total external transactions grouped by tender type for the specified date range.


  • Daily Revenue By Ticket: Displays total daily revenue by standard ticket type.


  • Daily Avg Occupancy Duration (Minutes): Displays average occupancy duration in minutes for the specified date range.



When a single location is selected, the Occupancy Dashboard includes the following items:


  • Realtime Occupancy by Ticket: Displays total vehicles by standard ticket type.


  • Hourly Peak Occupancy by Parker: Displays average occupancy by hour for the specified date.


  • Hourly Peak Occupancy by Ticket: Displays max vehicle occupancy by hour for the specified date range.




OCCUPANCY DASHBOARD

The occupancy dashboard contains a set of occupancy, peak occupancy (max vehicles), entries and exits, and occupancy duration data and KPIs.




When filtered by “All” locations, the Occupancy Dashboard shows the following sections:


  • Location Map: Displays a clickable map of locations.


  • Available Occupancy by Location: Displays garage status, total capacity, total available, transient available, and monthly available spaces by location.


  • Daily Entries & Exits (Total Vehicles): Displays total entries and exits per day for the past seven days.


  • Daily Avg Occupancy Duration (Minutes): Displays average occupancy duration in minutes for the specified date range.


  • Daily Peak Occupancy by Ticket: Displays daily maximum occupancy for the past seven days.


  • Avg Occupancy Duration by Location (Minutes): Displays average occupancy duration by location for the specified date.


  • Peak Occupancy by Location: Displays max occupancy vehicles grouped by location for the specified date range.



When a single location is selected, the Occupancy Dashboard includes the following items:


  • Realtime Occupancy by Ticket: Displays total vehicles by standard ticket type.


  • Realtime Occupancy by Parker: Displays total vehicles by parking type.


  • Available Occupancy: Displays garage status, total capacity, total available, transient available, and monthly available spaces.


  • Peak Occupancy by Ticket: Displays max vehicle occupancy grouped by ticket type for the specified date range.


  • Monthly Occupancy vs Sold (Daily): Displays daily monthly total vehicles and total monthly parks for the past seven days.


  • Hourly Peak Occupancy by Parker: Displays average occupancy by hour for the specified date.


  • Hourly Peak Occupancy by Ticket: Displays max vehicle occupancy by hour for the specified date range.




REVENUE DASHBOARD

The revenue dashboard displays revenue and transactional data and KPIs.


The revenue dashboard includes the following items:


  • Location Map: Displays a clickable map of locations.


  • Daily Revenue and Key Statistics: Displays revenue, transactions, average revenue per transaction, and average revenue per day. Also displays daily revenue for the past 7 days.


  • Revenue by Parker: Displays total revenue grouped by parker type for the specified date range.


  • Transactions by Parker: Displays total number of transactions grouped by parker type for the specified date range.


  • YTD Revenue: Displays revenue and transaction totals for year to date.


  • MTD Revenue: Displays revenue and transaction totals for month to date.


  • Revenue by Ticket: Displays total revenue grouped by ticket type for the specified date range.


  • Transactions by Ticket: Displays total number of transactions grouped by ticket type for the specified date range.


  • Daily Revenue by Ticket: Displays total daily revenue by standard ticket type.


  • Revenue by Tender: Displays total revenue grouped by tender type for the specified date range. (Cash, Credit Card, etc).


  • External Transactions by Tender: Displays total external transactions grouped by tender type for the specified date range.


  • Daily Transactions by Ticket: Displays total daily transactions by standard ticket type.


  • Weekend vs. Weekday Revenue: Displays total weekday vs weekend revenue for the specified date range.


  • Weekend vs. Weekday Transactions: Displays total weekday vs. weekend transactions for the specified date range.


  • Revenue by Location: Displays total revenue grouped by location for the specified date range.




EQUIPMENT HEALTH DASHBOARD

The equipment health dashboard lets you quickly see the current equipment status for each logical zone and kiosk across your locations. The locations are clickable on the map and can also be found at the Location Menu on the right.


The equipment health dashboard can also be accessed by clicking on the “heart” icon next to the

company’s name.


The equipment health status is displayed in three different colors:


  • Green: The kiosk or all equipment at the location is okay and there are no errors.


  • Yellow: Warning sign, operations are not being affected however equipment maintenance is required soon. Normally this will display status alerts such as “Low paper”, or “Low change”.


  • Red: This is for issue alerts. A red health status means that there is something preventing the equipment from working properly that needs to be addressed. Status alerts such as “Out of paper”, “Out of change”, “Gate error” and others will fall under this category. 


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