Parkonect: Express Pay Enrollment

Modified on Mon, 10 Feb at 3:07 PM

EXPRESS PAY ENROLLMENT 


Enrollment Process 

  1. Enter a Flex Mode-enabled parking facility
  2. Scan QR Code --> ParkWhiz webpage 
    • QR code available on printed tickets 
    • QR code on displayed signs 
    • Use Ten Key module for a fully digital experience 
  3. Enter your Phone Number and the SMS verification code 
  4. Enter Vehicle License Plate info 
    • Select Temporary Vehicle to NOT save Plate to your ParkWhiz account.
    • Tap Enroll this vehicle in Express Pay. This enrolls the vehicle into Auto Pay for future visits. (Optional)
  5. Tap Start Session and a digital ticket is generated.


A ParkWhiz account is required. If the user hasn't signed up yet, they'll need to create an account and provide their credit card information. 




Digital Ticket

Once enrolled into Express Pay the driver now has access to a digital ticket for their parking session.

The digital ticket includes the following: 

  • Ticket QR Code
    • QR Code can be used on PARCS peripherals such as a door reader or a self-validator scanner.
  • Entry Date/Time 
  • License Plate
  • Option to Apply Discount
    • If a barcoded validation was provided, tap Apply Discount to scan. 
  • Rate Estimate 




 





At Exit 

On Exit, the enrolled Express Pay user will be automatically vended out by LPR capture and their credit card on file will be charged for their parking duration. 


Auto Pay Enrolled User 


The user will receive an SMS notification of the paid amount and a follow-up message regarding auto-pay enrollment with a link to unenroll if needed. 


Non-Auto Pay User 


The non-Auto Pay user will receive an automatic SMS notification for the amount paid for the parking session. 



Returning Users 


All Express Auto Pay users will be automatically granted access to Flex Mode-enabled parking facilities using License Plate Recognition (LPR) technology. Upon entry, they will receive an SMS welcome message confirming the start of their session, along with a link to their digital ticket.




Unenroll Auto Pay

Users can unenroll by selecting the provided link delivered after initial enrollment. 








 

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