Parkonect: Validate via Parkonect Admin portal

The Parkonect Validation module offers a digital platform that allows external partners or Admin users to apply parking discounts for customers directly from the Admin Portal. Electronic validations streamline the process, improving parking management efficiency.

Parkonect allows for electronic validations for free or discounted parking to be granted to customers and visitors. 

Requirements

• Validator or Admin user account access
• Validation rates configured

How it Works 

1. Log into secure.parkonect.com with Validator username and password. 

2. Select the Live Data drop-down from the top menu > Validate Barcode option. 

• If the validator is assigned to multiple garages, select the Garage from drop-down menu. 

3. Select Enter Ticket By: 

• Barcode: ticket number printed on barcoded ticket 
• Phone Number: Mobile number entry (10 key)
• Last Name: Credit card entry method 
• License Plate: LPR capture (method LPR/Express Pay locations)

5. Select a ticket from the list that matches the entered criteria.

6. Select validation from Validation price list > Submit 

This returns you to the location selection screen, where a green message at the top confirms the ticket has been successfully validated.

If the user also has Admin access, the validation can be verified under the Garage Log > select Red arrow to view details. 

Related Reports

• Validation Summary Report (Detail): A detailed report that shows validation usage in the garage, available by date range (validations will only show in this report when customers have exited the garage).

• Validation Summary Report (High Level): A summary report showing aggregate totals by validation for a date range.

• Validation Rebill Report: Provides detailed data on closed tickets (barcode, promo/validation #, validation description, lane of entry, date of entry/exit & duration, calculated rate based on the applied rate sheet.

Notes

• Printed Validations: How to generate and print validations