Parkonect: Hotel Portal Introduction

Modified on Thu, 12 Oct, 2023 at 4:35 AM


Parkonect’s Hotel Portal is a unique web-based tool that easily converts a guest’s self-parking ticket a multi-use parking pass with in/out privileges. The Hotel Portal is intuitive and simple to use and includes features that allow hotel staff to quickly add new parkers as well as look up existing passes for editing and reissuance.


Patrons that self-park are issued a parking ticket from the Parkonect system in the garage. In order for this Hotel Portal system to work, the customer must have their ticket with them at reception for it to be converted.

Parkonect’s Hotel Portal is accessible on all internet connected devices. Authorized hotel staff members will use their unique user name and password to log into the Portal. From there, with three simple steps, they will be able to covert a parking ticket to a multi-use pass for the duration of the guest’s stay. Once the self parking ticket is converted, the guest will have the option of using the originally issued pass or the pass they receive via text or email to get in and out of the garage during the duration of their stay.

It is important to note that all parking under this system is for single vehicle use only and the system will only not allow re-entry to the garage if the vehicle has not exited.

Parking passes are set to expire at a designed time on the check-out date and this expiration time can vary by hotel. Should a guest leave the garage after the pass expires, they will be subject to a fee that must be paid in the garage before they will be allowed to exit.

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