Parkonect: Create a Hotel Parking Pass

Modified on Thu, 12 Oct, 2023 at 4:35 AM


Log into the Hotel Portal

The Hotel receptionist will log into with the provided username and password. Please note, certain garages have customized landing pages and therefore the URL above may be slightly different.

If a username or password is needed, contact

Search for Active Ticket

In order to issue a hotel pass to a guest, the hotel guest must have pulled a ticket to enter the parking facility. 

1. Enter the last 5-6 numbers on the ticket and click search. 

2. The system will return all open records in the garage that can be converted to a self-park ticket. 

3. Choose the correct ticket by pressing “Go”, as shown below.

If the guest has yet to park in the self-park garage, they will need to return to the garage by pulling a ticket (which will create an open record in Parkonect), park, and return to the hotel reception with the ticket to have it converted to an in/out parking pass. Without the open record in Parkonect, you will not be able to create an in/out pass.

ENTER PATRON TICKET NUMBER: Search for Parking Ticket


Enter Guest Info 

Required fields:

  • First Name
  • Last Name
  • Room Number
  • Check Out Date

The system also asks for a Cell Number and Email. Although these fields are optional, entering this information provides the ability to email and text the hotel pass.

Enter guest information and click submit

Issue a Pass

Select the method of how you want to reissue the pass by clicking the appropriate button:

  • Email Barcode
  • Text Barcode

 Issue the pass

Example Pass

The guest will now be able to use that pass at the facility for the pre-programmed duration input by your staff.

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