HOW TO ADD A NEW MONTHLY PARKER

Step 1: Navigate to the Correct Account

1. From the left navigation menu, click Accounts.

2. Select the specific account you want to add the parker to.
3. Click Edit Cardholders.
4. On the next screen, click Add New Parker.

Step 2: Enter Parker Details

Fill out the required fields:

• First Name
• Last Name
• Barcode Number (assigned number for their credential)
• Starting Date (when their access should begin)

When finished, click Update to save.

Be sure the “Active” box is checked so the parker has access. If the parker is already in the garage, check “Neutral State” to avoid triggering access issues.

Step 3: Create and Share the Pass (Optional)

To generate a digital pass (QR code) for the parker:

1. Click Create Pass.
2. A pass will be created using the Account Prefix + Barcode Number combination.

For example:

• Account Prefix: m20828
• Barcode Entered: 1234
• Full Credential: m208281234

This full string is what the Parkonect hardware will read and process. The QR code reflects this exact combination.

Tips & Reminders

• Double-check for typos in the barcode number and prefix to prevent access errors.

• “Neutral State” is only used if the parker is already inside the facility.
• You can email or print the QR pass after generating it from the Create Pass option.