Parkonect: Monthly Flex Pass

Modified on Thu, 09 Nov 2023 at 11:06 AM

MONTHLY FLEX PASS MODULE

Parking trends have changed over the past few years and instead of the traditional 5-day work week, commuters prefer a more flexible parking option. Parkonect now offers the Monthly Flex Pass to meet this market demand. The Monthly Flex Pass is set to be used a defined number of times within a calendar month and can be sold to customers at a lower rate. The payment for the Flex Pass is handled externally from the Parkonect system. 


The Monthly Flex Pass is paid module. Please contact sales@flashparking.com to update your contract and enable the Monthly Flex Pass module for your location. 



How to Set Up the Monthly Flex Pass


Step 1.

Create a Flex Monthly Access Level

1. Select the Garage from the Garage Status menu > Garage Settings.


2. Select Monthly Access Levels on the left menu and click Add Access Levels.



Step 2.

Set Access Level settings


  • Code: Sets Name of Access Level


  • Description: Define settings for easy lookup


  • Active: Check to use 


  • Restriction Type: Choose FlexMonthly


  • Number of Uses Per Month: Set the number of uses defined by payment


  • Use Type: 
    • Single Use - Each entry will count as a Use for the calendar month. 
    • In/Out - Allows parker in/out privileges within a 24-hour period and only deducts 1 use.


  • Use Period Starts
    • Upon Entry - The 24-hour period is based on the initial entry time. 
    • By Set Time - The 24-hour period begins at the set time.



Step 3. 

Add the Access Level to a Monthly Account


1. Select Accounts from the left menu.


2. Add a New Account or click Select for an existing account.


3. Once Account information is set, add or edit cardholders. 



Passback must be enforced for Flex Pass holders, concurrent uses is not allowed. 


4. Set the created Flex Pass Access Level and Save.


Flex Pass Usage

Overages 

When Flex Pass holder overstays beyond their Uses on the account, the system calculates the balance due based on the rate stamped at entry. If the account has a valid Use balance and overstays past the cut-off time, an additional Use will be deducted.


Examples

  • The use period is defined to start at 4 am. I have 1 use in my account, and I enter at 5 am and get to the exit at 6 am the next day. 1 use is used and that is completed at 4 am. A 2-hour amount is due from 4 am to 6 am and should be collected at the exit based on the rate stamped at entry.


  • The use period is defined to start at 5 am. I have 2 uses in my account and I enter at 4 am and get to the exit at 6 am the next day.  2 uses are used, and no balance is due.


  • The use period is defined as upon entry time. I have 1 use in my account and I enter at 5 am and get to the exit at 6 am the next day.  1 use is used and that is completed at 5 am. A 1-hour amount is due for the 5 am to 6 am overage.


Calendar Month Calculations

Flex Pass Uses must be used within a calendar month, unused Uses will NOT roll over to the next month. Rollovers mid-stay will also not work, the Use balance will be deducted based on the days and the available balance upon entry.


Examples

Parker 1 (10 Monthly Uses): Enters the garage with 10 Uses on balance, and exits 4 days later now in the next calendar month. 3 Uses will be deducted for Dec and 2 Uses deducted for Jan. Parker will have a balance of 8 uses after exiting Feb 2nd, the unused Dec uses will not roll over to the next month's balance.


Parker 2 (1 Monthly Use): Enters the garage with only 1 use on balance, and exits 4 days later now in the next calendar month. 1 Use will be deducted for Jan and 1 use deducted for Feb. They are required to pay the transient rate for the 2-day overage, and will have a balance of 0 uses for Feb. 

If a parker with an overage at exit leaves with out payment, the system will allow re-entry. 


Denied Use

If a parker attempts to enter the garage when they have no “uses” left, the system will read:

On Towers → “Access Denied” 

On Gen 2 → "Access Denied, Please Pull a Ticket"



Flex Pass Reporting


Flex Monthly Pass Usage Report

The Usage Report will only list cardholder accounts once the pass has been used.


Report Date Points

  • Cardholder Name

  • Barcode (Pass Number)

  • Account Name

  • Uses Allowed

  • Uses Used

  • Uses Available (Unused)

  • Monthly Applied

  • Total uses allowed, used, and available






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