BackOffice: Search Notices

Modified on Mon, 27 May at 1:01 PM

SEARCH NOTICES

Notices are issued to parkers that do not have a valid permit for the area in which they are parked among other reasons. Notices may be manually entered by selecting the Add Notice button on the top right, otherwise, Notices are generated from handheld devices. Payments may also be added to Notices from the Search screen.

The user may search for notices by going to the Notices menu and then selecting Search Notices. Searching Notices allows the user to locate notices to review details, make adjustments and apply payments.

Search Tab

The Search tab allows the user to search a notice by notice number or plate number.
An Advanced Filter section exists to add criteria for Date/Time, Location, Notice Status, Employee, and Payoff Amount.

Search by VIN tab

This tab allows for a notice search by VIN and Date/Time.

Search Results

The results contain all data matching the parameters entered and can be filtered down further as needed. The format of searches and search results will be the same across the site.

Use the Filter bar to narrow down any column in the results.
The filter bar above each column may also be used to narrow down the results in a specific column.
The button with the eye icon is used to control which columns are displaying.

The download button will allow the report to be exported to Excel, PDF, etc.
The Show Entries button allows you to adjust the number of results to show per page.
The check mark selects all notices with a balance to add the payment to.

The headers with the up/down arrows can be clicked to sort the value by that column.
Double-click to open the record (or use the gear).
Paging options will be shown at the bottom right of the screen.

The gear icon has extra options for printing, viewing, previewing and adding payment for a notice.