Ticketech: Digital Validations a How To for Validators

Modified on Mon, 13 Nov 2023 at 01:30 PM

DIGITAL VALIDATIONS - A HOW TO FOR VALIDATORS

Customers and employees need a place to park. Parking validation programs are an excellent way for your business to connect with nearby parking garages to reward your loyal customers or employees with free or discounted parking.


With Ticketech's Digital Validations portal, Merchants can digitally distribute offerings to internal employees or visiting patrons. 


Getting Started

Once your registration has been approved, You will receive the following 2 emails to set up your account:

  1. A welcome email
  2. An email to set up your password


Setup your account & create your password

To set up your password:

  1. Open the email with the subject "Verify your email address".
  2. Select Create Password



Sign In

To access the parking portal, go to https://validate.ticketech.com.

  • Bookmark this page for easy access. 
  • If you are using a shared device, log out of your session when you are done.




How to Validate Parking

There are several ways to share a parking validation, choose an option below and follow these steps when a guest arrives at your location, and requests their parking to be validated:


Option #1

(Preferred): Link a parking validation to a ticket number:

  1. Navigate to Share Validation in the side navigation menu
  2. Choose a validation program you want to share with your guest



3. Choose the Link Validation to a Ticket option to share the validation with your guest.



4. Prompt the guest to provide their ticket number on their claim check (printed or digital). 


  • May I have the ticket number located on your parking claim check, please?


Claim Check (Printed)
Claim Check (Digital)


5. Enter the Ticket Number and click Send.


6. Congratulations! The ticket is now successfully validated.


7. Inform the guest that their ticket is successfully validated and can present their claim check to the Parking Attendant when they are ready to check out. 


Option #2: 

Share parking validation via text or email

When a guest arrives at your location and requests their parking to be validated:

  1. Navigate to Share Validation in the side navigation menu
  2. Choose a validation program you want to share with your guest
  3. Choose the Send Validation via Text —OR— Send Validation via Email option to share the validation with your guest


Depending on the method selected in the previous step, prompt the guest to provide either their Email or Phone Number. 

For example: "May I have your email or phone number in order to send you a validation for your parking?"


4. Enter the Email or Phone Number and click Send.

5. Congratulations! The Parker should receive a text or email hyperlink to a Validation QR code.


6. Inform the guest that they must present BOTH their validation QR code AND their claim check to the Parking Attendant when they are ready to check out.

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