BackOffice: Violation Schemes

Modified on Mon, 27 May at 12:15 PM

Violation Schemes can be managed under Notices > Violation Schemes.

  • Violation schemes contain sets of violations
  • The schemes are then assigned to each location as needed
  • A scheme could apply to all organizations or just a select few
  • Double-click a scheme name or use the gear icon to view the assigned violations 
  • The gear icon also allows for additional actions
    • View Violations - Display currently assigned violations and allow for the creation of new violations
    • Rename - Change the name of the scheme
    • Predefined Comments - These comments appear in a drop-down for the checker to choose from
    • Deactivate - Allows for the deactivation of an entire violation scheme
    • Clone - Use this to create violation schemes for other locations that may vary in price.

Create a Violation Scheme

1. Click the Add Violation Scheme button on the top right.

2. Enter the Name of the Scheme and a short Description as desired > Save. 

Add Violations to a Violation Scheme

the 1. Double-click on a Violation Scheme from list and select the Add Violation button in the top right.

3. The add Violation modal pops up, enter the name of the violation and Save.

4. Add the violation details on the next screen

  • The required fields are Name and Payoff Days

Available Fields:

  • Name - This should populate from the previous screen.

  • Export Code - Use as directed at implementation.

  • Issue Amount - This is a calculated field based on the day 0 fee amount.

  • Payoff Days - How many days does the customer have to pay before further action is taken.

  • Notice Template - A violation may have its own notice template or it can use a default template for the location.

  • Max Amount - Calculated based on the Issue amount and the maximum number of late fees.

5. Add the Violation fee details in the next section by clicking the Add button.

6. Enter the Base Fee of the violation at day 0 and proceed to create records for other fees as needed. If a Late Fee is added, insert the word "Late" in the Tag field.

7. Confirm the issue and max amounts are calculated once the fees and click Save

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