MONTHLY INVOICE MANAGEMENT

The Flash Automatic Monthly Billing module provides the capability to invoice and oversee payments for monthly parking accounts directly within the Flash Admin Portal. This article explains the process of handling manual payments, invoice credits, and ad hoc charges that fall outside the scope of automatic invoicing and payments for either an individual Monthly account or a Master account that is financially responsible for the linked Monthly accounts. 

Flash Monthly Billing can be utilized with the Flash PARCS or Flash Valet product. 

Outstanding Tab

The Outstanding tab lists any currently unpaid invoices with the following options: 

• Manually Process a payment
• Apply a credit
• Add a charge to the account
• Generate the next upcoming invoice 

Process Payment

When a credit card is on file for the account, then the system will automatically charge the card on the set Payment date. If the automatic transaction is unsuccessful or if you're needing to process any charges outside of the automated billing the Process Payment option is available. 

1. Go to https://portal.flashvalet.com and log in to the Admin Portal.

2. Select the Monthly tab on the left menu and select the Location.

3. Use Search to find and select the monthly parking account.

4. Select the Outstanding from top menu.

5. Check the Invoices to be paid from the list.

6. Select Process Payment. 

7. Input the amount to pay.

8. Select Payment Method (cash, check, credit card). (Note: the option to process a payment with credit card will only appear if the monthly account has a credit card stored.)

9. Input Reference if applicable.

10. Check Send Receipt to send a receipt of payment to the email address on file for this account.

11. Select Payment Date and input any notes > Save.

Process Credit

If needing to void a current invoiced amount this can be accomplished with the Process Credit option. 

1. Go to https://portal.flashvalet.com and log in to the Admin Portal.

2. Select the Monthly tab on the left menu and select the Location.

3. Use Search to find and select the monthly parking account.

4. Select the Outstanding from top menu.

5. Check the Invoices to be credited from the list.

6. Select Process Credit.

7. Enter a Payment Date and a reference if applicable.

8. Select Save.

• The To Pay field is customizable if needing to process a partial credit to the invoice. 
• Selecting Send Credit Note will send an email to the account holder that a credit has been applied to the invoice. 

Add Charge

If needing to add an additional charge to the account outside of the monthly invoiced amount, the Add Charge option is available. 

1. Go to https://portal.flashvalet.com and log in to the Admin Portal.

2. Select the Monthly tab on the left menu and select the Location.

3. Use Search to find and select the monthly parking account.

4. Select the Outstanding from top menu > Add Charge.

5. Set Due Date.

6. Enter Amount.

7. Enter a description (appears on the generated invoice).

8. Check Send Invoice to email account holder the invoice.

9. Enter Notes (internal purposes only).

10. Save.

Transactions Tab

The Transactions tab lists all account invoice, payment, credit activity with the option to view/download invoices and receipts.

Any failed transactions with reason type will be displayed in the bottom section to assist with troubleshooting a denied credit card payment. In addition, successful and failed transaction xls list can be downloaded or the Transaction list can be emailed to the account holder's email address.