MANAGE MONTHLY/RESIDENTIAL ACCOUNTS WITH AUTOMATIC MODE
Automatic Monthly Mode allows you to automatically bill and manage monthly parking account payments directly through the Flash Admin Portal. PARCS and Valet Monthly accounts can both utilize the Automatic Billing module.
Residential accounts should only be provided Valet access credentials and never PARCS access credentials.
With Automatic Monthly Mode enabled, you’ll be able to:
Send invoices via email to monthly or residential parking accounts on a set date.
Set a date for automatic payments to charge credit cards on file each month.
Allow monthly parkers to save a credit card on file for each month’s payment.
Configure automatic late fees.
Add miscellaneous one-time charges (for example prox card replacement fee).
Use Master Accounts to link several monthly accounts to a single financial contact for billing purposes.
Provide monthly parkers with their own Parker Portal to log in and manage their account details.
Create Monthly Accounts
Enter Contact Info
- Go to https://portal.flashvalet.com and log in to the Admin Portal.
- Select the Monthly tab on the left menu and select the Location > Add New.
- Select Monthly or Residential from the Account Type drop-down.
- Enter Name and address information.
- Add the email address for invoicing purposes (if not linked to a Master Account).
- Company and Department Name are optional but useful for reporting purposes.
- Select Save.
See these articles for detailed instructions on PARCS or Valet credential setup.
Set Up Invoice
If using Rate Codes, the Rate Code must added to the account before adding the Package. Scroll to the bottom of the page to select the appropriate rate code.
1. Go to the Packages section and select Add New.
2. Choose a package from the Select Package dropdown menu.
3. Verify the Start Date.
- Automatic will default to today's date and proration will be applied.
- Select a future date if access is not immediate.
4. Select Add Package and the amount to be invoiced including plus any proration calculations will be displayed.
5. Select Save and Invoice. If a email was added to the account, the account holder will receive the Automatic invoice via email.
Add Credit Card
Input credit card information in the "Cards" section. If a monthly account isn't associated with a Master Account, the credit card details of the monthly parker will be linked directly to their individual account.
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