Express Pay: What is Hybrid Gated Mode?

Hybrid Gated Mode Hybrid Gated Mode delivers a frictionless entry experience while maintaining revenue protection at exit.

Hybrid Gated Mode is only available on the Parkonect system. 

How it works

Entry Gate:

• Gate remains down by default
• Automatically opens (“auto-vends”) when a valid license plate is captured by LPR
• No driver interaction required at entry

Exit Gate:

• Gate remains down
• Drivers who used Express Pay exit seamlessly
• Drivers who did not use Express Pay are shown the balance due on the exit kiosk automatically based on the license plate read. 

Why operators choose Hybrid Gated Mode:

• Faster vehicle intake
• Reduced entry lane congestion
• Maintained revenue control at exit
• Works seamlessly with Express Pay

Hybrid Gate Mode Compatibility 

Monthly Parkers

To ensure a seamless experience in Hybrid Gated Mode:

Requirement

• Monthly parkers must have a license plate on file.
• If no plate is on file, the system cannot match the vehicle at exit, and the driver may receive a payment prompt.

Monthly Learning Mode

Before going live with Hybrid Gated Mode, operators can use Monthly Learning Mode to:

• Capture license plates associated with monthly accounts
• Build an accurate LPR database
• Reduce friction on launch day

Backup Credential (Required During Learning Period)

During the Monthly Learning period, monthly parkers must be issued a backup access credential (e.g., keycard, QR credential, mobile pass).

Many operators use digital wallet credentials via PassKit for a simple, contactless backup solution.

Pay-on-Foot Kiosk

Requirement

• License Plate Look-Up must be enabled.

This allows drivers to:

• Enter their plate number at the POF kiosk
• Retrieve their parking session
• Pay before returning to their vehicle

Exit gate auto-vends based on the license plate recognition of payment from POF. 

Validations

The full Parkonect validation ecosystem is supported in Hybrid Gated Mode, enhanced by License Plate Look-Up for drivers who do not use Express Pay.

Validation Barcodes 

• Can be scanned via Express Pay

• Can be scanned at the exit kiosk when the balance auto-displays

Validation Kiosk / Station

• Drivers can scan the Express Pay QR code for automatic discount application

• Alternatively, drivers can enter their license plate to discount their session (kiosk only)

Validation Portal

• Offers license plate look-up for transient parkers

• Discounts can be applied remotely before exit

Manual Promos (Express Pay only)

• Drivers can enter a Discount/Promo Code within Express Pay

• Parkonect validation codes apply automatically to the session

• Great option to encourage Express Pay usage! 

Credentials Not Supported

Since entry interaction is bypassed, not all Parkonect credential options are compatible with Hybrid Gated Mode 

• Tenant Vouchers
• Parking Pass