ACCESS TO PARKONECT SINGLE SIGN-ON (SSO)

SSO/MFA video tutorial available.

Single Sign-On (SSO) allows you to access multiple Flash portals with a single email address and password.

Get Started

1. Make sure you’ve been approved for access by your account administrator.
2. Have an authenticator app ready, such as:
   • Google Authenticator
   • Microsoft Authenticator
   • Authy

Set Your Password

1. Look for an email with the subject line: “FLASH Temporary Password.”

2. Open the email and select Verify Account to create your new password.

            Tip: Choose a strong, memorable password that meets all requirements listed below.

Enroll in Multi-Factor Authentication (MFA)

1. Sign in using your email and the new password you just created.
2. When prompted, follow the steps to set up MFA:
   • Open your authenticator app and scan the QR code or enter the code provided.
   • Enter the one-time code from your authenticator app to verify.
   • If backup codes are shown, save them securely for future recovery.

MFA adds a second layer of security to help protect sensitive actions, such as updating ACH information.

Everyday Sign-In (After Setup)

• Go to the login page and click “Sign in with SSO.”
• Approve the MFA prompt when asked.
• You’ll be signed in automatically to other supported Flash portals.

Troubleshooting

Don’t see the SSO option?

• Confirm that MFA enrollment is complete.
• If the issue persists, sign out, refresh your browser, or contact Support.

One-time code not working?

• Ensure your device’s clock is set to automatic. Generate a new code and try again.

Changed devices or lost your authenticator app?

• Use your backup codes or contact Support to reset MFA.