Parkonect: How to Refund a Customer

Modified on Fri, 1 Dec, 2023 at 1:59 PM


There will be situations in which a customer will need to be refunded. Depending on your User Type you may be able to process this on your own. If not then someone within your company may have authorization.

Parkonect can assist you in case of an emergency at our standard billing rates.

The process will involve your account with TRANSAX.  You will need your username, account number, and password at the following site: 

If you do not have that information then please go to or call 866-513-1547 for immediate assistance.

Note: Since refunds are processed directly through TRANSAX, the Parkonect system does not offer a refund report. 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article