HOW TO ADD SPECIAL EVENTS

Planning for a Convention, Concert, or Game Day?

If you're hosting a special event and want to offer a different parking rate—like a flat event fee—Parkonect's Event PrePay at Entry Mode can help you manage it efficiently. This guide walks you through setting up a one-time or recurring special event rate.

Step 1: Create a New Rate Sheet

Start by creating a new Garage Rate Sheet for your event.
Name it something recognizable—like “Bears Game” or “Holiday Concert Rate”—so it’s easy to reference later.

Step 2: Add the Event to Your Garage Rate Calendar

1. From the left-hand menu, select Garage Rate Calendar.
2. In the Add Rate section, fill in your special event information:
   • Rate Sheet: Choose the one you created
   • Type:
     • Use Exception for a one-time event (e.g., “Bears Game” on Sunday)
     • Use Default for a recurring schedule (e.g., “Weekend Rate” every Friday–Sunday)
   • Day: Select the event day
   • Start/End Time: Define when the special rate begins and ends

     For example, 8:00 AM – 8:00 PM for game-day pricing

3. Click Add to save. The rate will appear on your weekly calendar.

Example: Bears Game Special Rate

• Rate Sheet: “Bears Game”

• Type: Exception

• Day: Sunday

• Time: 8:00 AM to 8:00 PM

• Result: Drivers entering during that time receive the event pricing. After 8:00 PM, standard pricing resumes.

Understanding the Garage Rate Calendar

Parkonect uses a calendar-based scheduling system to control which rates apply and when. Here are the essentials:

1. Default vs. Exception

• Default = Recurring schedules (e.g., every Friday at 5 PM)
• Exception = One-time events (e.g., October 15th at 7 PM)

2. Time Blocks

• Each cell on the calendar represents a 30-minute window
• Rates can start on the hour or half-hour

3. Multiple Days or Weeks

• Post the same rate for multiple days or times by repeating the setup
• Use Previous Week, Next Week, or Current Week to navigate

4. Reverting to Default

• Empty calendar cells revert to the garage's default rate sheet
• Click the black “X” to remove any special rate block

Best Practices

• Event Timing: Start the event rate a few hours before and after your event’s peak time (e.g., a 12 PM game may need pricing in effect from 10 AM to 4 PM)
• Flat Rates Recommended: To avoid confusion, we suggest setting your rate sheet as a flat 24-hour or event-specific amount
• Plan Ahead: You can schedule weeks or months in advance for smoother event operations

Need Help?

Reach out support@parkonect.com for assistance. 

• You don’t see the Garage Rate Calendar option
• You need help creating a new rate sheet
• You’re unsure how to power cycle your entry terminals after activation