Ballparc: How to Set the Contact Manager Phone Number

Modified on Thu, 12 Oct, 2023 at 4:35 AM

HOW TO SET THE CONTACT MANAGER PHONE NUMBER

OVERVIEW

When utilizing the Call for Assistance portion of the Event application users have the option to use the Contact Manager button to send a pre-defined message to the manager whom is tied to the location in which they are working. This guide will assist you in setting up the contact manager phone number in the correct locations within the Management Portal.

1. When you first sign in to the Management Portal you will be brought to the locations page. Select the location you would like to setup.

2. Locate the Event Manager dropdown and choose a manager from the list, this should be the manager that you want to be contacted when attendants use the contact manager function. Save your selection by clicking the green check mark.

3. Navigate to the users section of the Management Portal and select the user that you had just chosen as the event manager on the previous screen.

4. Ensure that the Cell Phone number on this record is correct or enter a new number, click the green check mark to save your changes.

All set!

This is the number that the contact manager message will be sent to when selected in the Event application.