Ballparc: How to Reprint a Shift Report

Modified on Thu, 12 Oct 2023 at 04:35 AM

HOW TO REPRINT A SHIFT REPORT


OVERVIEW

When an attendant logs out of the Event app at the end of their shift, a report summarizing all transactions is automatically printed. This guide will assist you in reprinting a shift report in the event there is an error in printing the report from the app.


  1. Click the chevron icon in the top left corner of your screen to display the main menu.


  2. Hover over the Event icon and select the Reports option from the yellow menu.


  3. Specify the report criteria to match the shift.
    • Specify the Start Date and End Date for the report. The dates should be set to the date for which the shift report is needed.


    • You can specify a Start Time and End Time if you want to narrow the information down to a specific period of time. Otherwise, leave these fields blank and all activity on the selected date(s) will be shown.


    • Choose the Location for which the attendant was selling tickets during the shift.


    • Select the Attendant whose shift report you wish to reprint.


    • Click the View by Summary icon to display transaction totals instead of individual transactions. This is how the shift report is presented when printed from the device.


  4. Click the Update icon to retrieve the shift report.
    • You can use the icons in the bottom right corner of the screen to print the shift report or export it to Excel, a CSV file, or a PDF file.





All set!


Your attendant's replacement shift report has been retrieved.




Want to learn more?


To view more information about reports, view our Event Reports Guide.


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