Inside Valet

Modified on Tue, 19 Mar 2024 at 03:16 PM

INSIDE VALET

The Inside Valet module is tailored for locations equipped with both Flash PARCS and Flash Valet products. This module is specifically designed for valet operations situated within PARCS-controlled facilities, where a PARCS ticket must be issued before converting it into a Valet ticket. It's important to note that Transient and Monthly PARCS tickets can be converted to Valet Transient or Monthly tickets; however, Overnight conversion is not an available option.


How It Works

Transient Process


Arrival

1. Parker enters as a PARCS transient and proceeds to the valet arrival point.


2. Valet uses the camera scanner to scan the PARCS ticket, and selects “Convert to Valet” from the menu prompt.



3. This opens up the Issue Ticket screen, valet taps the camera icon to scan the valet ticket, and inputs vehicle/parker details.



4. Valet selects Done to issue the ticket (PARCS ticket can be discarded).



Departure

1. The attendant scans the valet ticket to process payment, or the customer can use the mobile or POF payment option.


2. The ticket will move to the Active tab (the option to close the ticket will not be available).



3. Customer scans valet ticket on exit kiosk and ticket will automatically complete. If the ticket is not paid, the kiosk will prompt for payment.




Monthly Process

Arrival

1. Parkers enter with a Monthly Account access credential and proceed to the valet arrival point.


2. The valet attendant uses the Flash Valet search function on the Issued screen to locate the monthly entry ticket and taps the Edit button. Alternatively, they can scan a Monthly Parker's credential (key tag, window decal, or customer card).


3. The valet selects Convert to Valet from the pop-up menu and taps Done.




4. The valet proceeds to park the vehicle, scans the key tag again, and checks in the keys.



Departure

1. The valet attendant uses the Flash Valet search function on the Issued screen to locate the monthly ticket and taps the Pull button. Alternatively, they can scan a Monthly Parker's credential (key tag, window decal, or customer card) and select the Pull Car option.




2. The valet marks the ticket as Paid, and the ticket moves to the Active tab (the option to close the ticket will not be available). The ticket remains on the Active tab until the parker uses their monthly credential at the exit kiosk.


3. The customer uses their monthly credential at the exit kiosk, and the ticket will automatically be completed.



Compatibility

Compatible with:

  • Monthly
  • Transient tickets


Not compatible with:

  • PARCS PrePay
  • Overnight tickets


Notes

A PARCS ticket must be issued first for this feature to work.





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