Parkonect + ParkWhiz Digital Ticket Checkout (DTC)

Modified on Mon, 16 Feb at 11:23 AM

Digital Ticket Checkout allows customers in gated parking facilities to scan a physical ticket with their smartphones and pay digitally through ParkWhiz. In addition to credit card payments, Digital Ticket Checkout supports Apple Pay, Google Pay, and validations.

For the Parkonect digital ticket checkout experience, scanning the posted signs is not required.

How It Works

To advertise and initiate the digital payment process, signs can be mounted along the walls of gated facilities equipped with a QR code containing a beacon for the location. Scanning one of these with a phone’s camera will deliver users to a landing page where they can in turn, scan their ticket to begin a digital checkout.

Customers can also scan the QR code on the printed ticket with their phone to be taken through the ParkWhiz payment experience to complete a payment.

If the customer already has the ParkWhiz app downloaded, the app will automatically open.

The ParkWhiz app is not required, and customers can proceed to payment through the ParkWhiz webpage experience.

The customer taps Scan Ticket and places the ticket barcode in the scanner window.

Ticket details are presented with payment options.

Payment Options

Apple Pay (for iOS devices)
Google Pay
Credit or Debit Card

If using the downloaded ParkWhiz app, the app prompts for account setup and saves the credit card on file.

Apply Validation

Parkonect Validation barcodes can be applied through the Digital Ticket Checkout process. These discounts are applicable to the base parking fee and other associated fees.

While on the Payment Summary screen, tap Apply Discount.

Tap the Camera to initiate the barcode scanner.

Or

Enter a validation or coupon reference code in the Discount Code field, and tap Apply.

The discount is itemized in the payment summary.

Mobile Number Entry Compatibility

The Digital Ticket Checkout (DTC) system supports mobile number entry as an alternative to pulling a paper ticket. At the entry kiosk, a mobile number can be entered on the screen, this number acts as the digital ticket.

After entry, an automatic text message is sent to the entered mobile number with a link to the digital payment page. Payment can be completed through the link before leaving, and a QR code is provided to scan at the exit.

Digital Ticket Checkout Demo

Compatibility

Paper tickets	Supported	Drivers are able to scan the barcode on the ticket to pay via DTC.
Mobile Number Entry	Supported	Drivers receive an SMS with a link to pay via DTC
Credit Card In/Out	Not Supported	Drivers are unable to use CC info as a ticket to pay via DTC.
Express Pay	Supported	DTC and Express Pay can be enabled concurrently at Parkonect locations.
PrePay Rates	Not Supported	PrePay rates are only paid at the entry kiosk and can’t be paid via DTC

Reporting

Total Revenue Report: Can be found in the Transaction Log with the DTC Closed Type.

Digital Payments Collection Report: Shows a detail for all digital payment collections and can be filtered by “Arrive (One Time DTC)” as a vendor. With this filter the report only displays DTC transactions.

Revenue Report: Transient tickets processed through ParkWhiz can be seen in the Tickets Dispensed section. Validated tickets are shown in the Transaction by Type section. ParkWhiz entries can be found in the Transaction Log section with the “Closed Type” DTC.