"HOW DO I GET MY RECEIPT?"

Description

Drivers inquiring about expense reporting or proof of payment.  

Agent Instructions & Details

For ParkWhiz: 

• Explain to drivers that they can receive and view their receipts through the following steps:
  • SMS Notification: Immediately after exiting, an SMS containing payment details and total parking duration is sent to the driver.
    
    
    
  • Email Receipt: A detailed receipt is automatically emailed to the email address associated with their ParkWhiz account.
    
    
    
  • In-App View: Drivers can view their receipt at any time in the ParkWhiz app under "My Parking."
    
    

For ParkMobile:

• Explain to drivers that they can receive and view their receipts through the following steps:
  • In-App View: Parking transactions are available within the ParkMobile app.
    
    

    1. Start by tapping the three horizontal lines in the upper-right corner.	​​​​​​​​
    2. Select the Activity option.
    3. Select the specific receipt you wish to view.
    4. View your receipt details.

    
    
  • Email Confirmation: ParkMobile sends a parking confirmation email for completed transactions.