Ballparc Enforcement CiteBlocks

Modified on Thu, 12 Oct 2023 at 04:35 AM

CiteBlocks can be set up to give a warning or block message to an officer when entering a violation.


TOPICS DISCUSSED





Adding a CiteBlock by Location



CiteBlocks that are By Location will display a warning or a block anytime a violation is entered for the selected location. Users can toggle between active, inactive, warning, block and all. Please note that only one CiteBlock is supported per location. If multiple CiteBlocks are entered, the application will automatically consider the most recently entered CiteBlock.



Click the green plus icon to add a new CiteBlock, users will then be prompted to choose between Warn or Block.


Warning allows the officer to continue issuing a violation after a warning message is displayed on the application where the block will not allow the officer to go forward with the violation process.



If you are viewing by location, then a Location will need to be selected from the dropdown. The CiteBlock will only appear when a customer is trying to park in the location set here. Note that only one location can be selected per CiteBlock.


Users can choose to have the CiteBlock last all day or repeat, if All Day is selected then a date range will need to be entered below.



If Repeats is selected then Repeat occurrence, Date and Time will need to be entered along with choosing the date it should Start On and End On. Users can choose to end After a number of occurrences if they please. A Summary will appear after the selections have been chosen.



Notes will need to be entered here so that the officer viewing the block will know why or how to proceed. This note will appear in the application when the officer sees that the location has a CiteBlock setup.


Once you have populated the information, click the green plus icon in the popup to Add New CiteBlock or select the middle green icon to Save and Add Other, this can be used when adding multiple CiteBlocks in one sitting. Click the red Close icon to cancel out the new record.






Viewing and Editing a CiteBlock

To view more information about a block, click on the CiteBlock you would like to view and details will appear at the bottom of the screen. Use the icons to the right to Make Active or Make Inactive by selecting the appropriate option.



Click the pencil icon to Edit Data, a popup will appear allowing you to change details about the CiteBlock.






Adding a CiteBlock by Plate Number

CiteBlocks that are By Plate Number will display a warning or block anytime that a violation is entered against that license plate. Users can toggle between active, inactive, warning, block or all here as well. Please note that only one CiteBlock is supported per plate number. If multiple CiteBlocks are entered, the application will automatically consider the most recently entered CiteBlock.



Adding a CiteBlock by plate number is similar to by location except that a Plate Number and a State of Issue must be entered as well. 






Advanced Options

In the bottom right corner, you have the options to Print, export to Excel, export as CSV to Excel and export as PDF.





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