Ballparc: Settings in Event

Modified on Thu, 12 Oct 2023 at 04:35 AM

The Settings page gives the user customization of the Event application and Management Portal. Depending on security, users will have the ability to view operator information as well as set up configuration and manage receipts. Only an admin/POC will have access to the configuration and manage receipts section.

Operator Information

The Operator Information section provides users with important details for their account, the Operator ID or company ID that is used for Alternate Sign In on the application can be found in the Details portion of this. Each company has its own ID that applies to all users within that organization.

Stats such as the number of locations, events, POCs, managers and attendants can be found here as well.


The Configuration section provides information about the time zone and custom event types that can be setup. 

The default Operator Time Zone is chosen here, this setting will auto-populate into the time zone selection for new locations that are added. Note that if you change this at a later time, existing locations will not be updated to match the new selection.

Event Types

Customize Event Types provides the user with a way to create new and manage existing categories that are chosen when setting up event details. At least one category and subcategory must be created so that an event can be set up correctly, these are both freeform fields and can be customized to the user's needs.

To add a new category, enter the name into the Add New Category field. You must also add a Subcategory if the category you are adding is going to be a new option on the list.

To add a Subcategory to an existing category, select the Master Category from the dropdown to the right of the new category field and then enter the appropriate subcategory name. Click the green check mark to save these entries.

Subcategories can be removed from the list by selecting the red icon next to the listing. If you need to remove a master category please contact the Ballparc Support team.

Managing Receipts

The Manage Receipts section allows the user to customize the details shown on the printout of an Event ticket/receipt.

Users can decide to opt into a Header Message by selecting the Use Header Message checkbox in the header section, they can then enter a customized message to display to their customers when receiving receipts.

Users can also opt into a Footer Message by selecting the Use Footer Message checkbox and entering a customized message which will appear at the bottom of a receipt.

Choose Locations to Display allows users to decide which locations they want the header and footer message to display at, any location that is checked will display the header and footer message listed above. Users can Select All or None by scrolling to the top of this box.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article